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Linux Technical Support Engineer
IT Support
Competitive / Negotiable
Full Time
Key Responsibilities
In this role you will:
- Managing the Information Technology infrastructure estate, ensuring high levels of availability and system performance
- Provide Windows Technical support
- Implementing change in a robust and secure manner
- Provide technical support for existing and new technology
- Implement, develop and support the desktop, server, SAN and software infrastructure
- Identify areas for improvement within supported systems by the proactive analysis of incident root causes
- Act as a technical escalation point for 1st or 2nd line team members in order to resolve incidents and provide resolution
- Experience working in a managed service team
Technical Requirements
For this role. you would ideally have the following skills:
- Strong knowledge of Linux (Debian / Ubuntu)
- Experience with VMware vSphere
- Working knowledge Storage SAN’s
- Knowledge of VMware vSphere
- Working knowledge Storage SAN’s
- Understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS
- Strong interpersonal skills
- Experience of IT systems - delivery, maintenance and support
Experience in the following will be beneficial:
- Understanding key infrastructure platforms and tools: Active Directory, Exchange 2016, Microsoft Terminal Services, VDI, Microsoft Server 2012/2016, Office 365
- Cloud experience with AWS or Azure
- An understanding of Docker / Containers
- ITIL
- Configuration management tools e.g. Ansible, Puppet, Chef
- Scripting experience e.g. bash, python
The Package
If you are successful, you will receive an attractive package that will consist of:
- A negotiable salary
- Optional overtime opportunity working Saturday internally or at external events
- Wellbeing Plan – facilitated by Changing Minds UK
- Pro-fit – Nutritional advice, promoting healthy lifestyle and fitness
- Employee Discount
- Ongoing training programme
- Pension Scheme with flexible contributions
Does this sound like you? If so submit your CV to [email protected]
Our work culture
At Scan we believe in a philosophy that allows everybody to find peace in mind and body which leads to a good work life balance and in turn financial security. Our recipe to happy growth is to feel good on the outside, feel good on the inside and career development.
We have partnered with Changing Minds to help develop individual psychological well being. There psychiatrists are on hand to give advice on many topics, such as self care, sleep, stress, anxiety and more from our dedicated private consultation room.
A strong mind go’s well with a strong body. Working at Scan will give you access to our personal training program through Pro-Fit. This is great for getting into shape, nutrition advice and group HIIT sessions.
Scan recognises that job satisfaction doesn’t come without career development. Expect to get annual appraisals and one-to-one sessions from us to ensure you feel secure in your position and what you need to do to take the next steps.