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How do I contact Scan?

Submit a Query

You can submit an online query and we will reply to you by email. You can select the appropriate department below:

Call Us

You can call us on 01204 474747. Our lines are open Monday to Friday 9:00 to 19:30, Saturday 10:00 to 16:00 and Sunday 10:00 to 14:00.

Live Chat

To launch the live chat widget, scroll down to the footer and click "Contact Us" in the blue bar. Alternatively you can find a click to live chat at the bottom of the help centre homepage which will open help panel. You can contact us: Monday to Friday 9:00 to 19:30, Saturday 10:00 to 16:00 and Sunday 10:00 to 14:00.

Order Cancellation

Should you have any reason to cancel please do do not hesitate in getting in touch with our support teams for further alternatives solutions, however if a cancellation is required please use our How do i cancel my order page

For further details on our department opening times please check out our Opening times page page.

Submit a general enquiry