AI Internal Account Manager and Sales Support

This is an exciting opportunity to join our dynamic and expanding company. We’re looking for a motivated and driven team player to work in the AI Business Unit, supporting Key Account Management and Clients. This provides a perfect opening and introduction to End to End solutions, and in the future the successful candidate may identify a transition into Account Management.

General

Hours

Monday to Friday, 09:00 – 17:30 with 1 hour for lunch

Location

Scan Computers International Ltd, Enterprise Park, Middlebrook, Horwich, Bolton, BL6 6PE. Also some remote working when required.

Key Responsibilities

• Provide support to the Business Unit
• Manage technical quotes in a professional format
• Liaise with Solutions Architects for the best 3xs solution
• Process sales orders for Key Accounts
• Collating key suspect and prospect data using our systems and databases
• Identify and contact new opportunities from internal data provided
• Increase product knowledge through personal research and ongoing internal training
• Manage internal and external leads liaising with Account Managers as needed
• Escalating customer support queries and utilise the Enterprise Support process while liaising with the team
• Ensure Scan events are promoted and aid with the promotion to prospective clients
• Interaction with the BU and Sales channels
• Gain an in-depth knowledge of Scan’s and services
• Ad hoc support tasks requested by the Management Team
• Registration and management of new projects using ‘deal reg’ with vendors
• Representing Scan in a professional manner at all times
• Liaising with internal systems integrations team to troubleshoot Workstation and Server specifications and provide alternatives to customers as needed

Skills and Experience;

• Confident & professional telephone manner
• Proactive, energetic and solution focused with an interest in the IT and Technology Industry
• MS Office knowledge
• Must be comfortable interacting and engaging with high value customers.
• Ability to handle multiple projects and prioritise in a fast-paced environment
• Business acumen with a problem solving attitude
• High quality and professional communication skills • High levels of effort, commitment and drive • Ability to work well alone and as part of a team

The Package

If you are successful, you will receive an attractive package that will consist of:

• Competitive salary, negotiable based on experience
• Personal development and appraisal plan
• 28 days holiday, plus up to 5 days the longer you stay with Scan
• Pro-Fit personal training and nutrition advice
• Wellbeing plan facilitated by Changing Minds UK
• Social events
• Employee discount
• Pension scheme with flexible contributions

Please note Scan Computers is based in Horwich, Bolton and as such we would request applications from around the local area only.

Does this sound like you? If so submit your CV to [email protected]