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ScanProtect

Protection against installation damage

Protect your components against installation damage

ScanProtect is an enhanced warranty specifically designed and offered by Scan to reduce the risk of any mishap or damage to components during installation. Our aim with ScanProtect is to encourage our customers to upgrade or build their own PC confidently. For a small additional fee our customers are provided with complete peace of mind.

Please DO NOT confuse this with the "Upsell Extended Warranties" offered by your typical high street retailers, ScanProtect has been designed as a low cost protection against installation damage.

ScanProtect Explained

scan protect video

The ScanProtect Agreement

The ScanProtect agreement has been designed by Scan to provide you with additional warranty protection over and above the standard manufacturer's warranty. For a small additional charge ScanProtect is offered as an option in your basket for all qualifying components purchased from Scan, providing you with additional protection for any mishap or damage to the component during installation.

If you damage or break your component during installation, Scan will replace them free of charge.

The usual Manufacturer's warranty only covers the replacement of faulty goods, not damaged goods, ScanProtect extends the warranty to include any mishap or damage during installation. (Your statutory rights are not affected)

Even our most experienced customers know how easy it is to bend connecting pins, snap internal cables and fixings or even simply dropping the component.

Mishaps do happen. Give yourself peace of mind with ScanProtect.

The full ScanProtect agreement wording is available here

Please DO NOT confuse this with the "Upsell Extended Warranties" offered by your typical high street retailers, ScanProtect has been designed as a low cost protection against installation damage.

What's covered with ScanProtect?
Without ScanProtect With ScanProtect
Damaged in transit Yes Yes
Damaged on arrival Yes Yes
Overclocking damage No Yes
Water Cooling damage No Yes
Dropped item No Yes
Cross threaded screws No Yes
Snapped connectors No Yes
Static damage No Yes
Bent pins No Yes

Frequently Asked Questions

Exactly what does ScanProtect cover?

ScanProtect is an enhanced warranty designed and offered exclusively by Scan to offer specialized protection against any mishap or damage to components during installation. Simply return the damaged component to us for replacement.

When does ScanProtect cover start?

Scanprotect starts from the delivery of your components.

How long does ScanProtect cover last?

ScanProtect lasts for 28 days, giving plenty of time to allow you to install the components.

How long is my claim likely to take?

All claims are processed on the day of receipt of the returned component(s). Valid claims will be authorized and dispatched accordingly.

What do I do in the event of a mishap or damage?

Within 24 hours of discovering the incident contact the ScanProtect claims line on 01204 474747

Where can I find a copy of the ScanProtect terms and conditions?

If you would like a copy of the terms and conditions, click here to download.

How can I make an enquiry about my ScanProtect warranty?

Telephone 01204 474747.

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Scan Computers International Ltd, 25-28 Enterprise Park, Middlebrook, Horwich, Bolton, BL6 6PE, UK
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Credit subject to status and affordability. Scan Computers International Limited are authorised and regulated by the Financial Conduct Authority (Register no: 718967), act as a broker and offers finance from a restricted range of finance providers, including Paypal Credit and Novuna Personal Finance.

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