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  • Date posted: 08/04/2014
  • Salary: £ negotiable based on experience
  • Contract term: Full time/Permanent
  • Location: Bolton, Lancashire

Customer Service Representative/Courier Claim Handler

This is an exciting opportunity to join our dynamic and expanding company. We’re looking for an experienced, motivated and driven team player to work in the Scan Customer Service division.

Job Description

Key Responsibilities

  • - Responsible for inbound call handling
  • - Insurance claims for courier loss or damage
  • - Conduct account reviews with the courier
  • - Support the customer service department and respond to customer emails
  • - Achieve strong customer engagement
  • - Increase product knowledge through personal research and ongoing internal training

Skills and Experience

  • - Experience in Customer Service or call centre advisor
  • - Must be comfortable interacting and engaging with both customers and courier
  • - Ability to handle multiple projects and prioritise in a fast-paced environment
  • - Proactive, energetic and solution focused
  • - High quality and professional communication skills
  • - Self-starter with strong prospecting ability
  • - High levels of effort, commitment and drive
  • - Ability to work well alone and as part of a team

Please note Scan Computers is based in Horwich, Bolton and as such we would request applications from around the local area only.

In the first instance please forward a copy of your CV to Dawn Hartle on dawnh@scan.co.uk, successful candidates will then be invited for an interview.



  • Date posted: 01/04/2014
  • Salary: £ negotiable based on experience
  • Contract term: Full time/Permanent
  • Location: Bolton, Lancashire

Trainee/Graduate Software Developer

VB.NET & ASP.NET

We are looking add a talented and enthusiastic developers to join our in-house development team at Scan HQ in Bolton, Lancashire. Your role will involve working on new projects and extending the functionality of current business critical systems. We would like you to have a 2:1 or above in computer science or a related subject but would still like to hear from you if you are eager to learn and don’t quite meet the criteria.

Certification

Degree: 2:1 or above in Computer Science or related subject

Experience

Minimum 1-2 years experience - graduates with no commercial experience are welcome to apply.

Required Skills

  • - VB.NET
  • - ASP.NET
  • - OO Development
  • - MS SQL Server
  • - JQuery
  • - Mercurial or other VCS

Desirable Skills

  • - ASP.NET MVC
  • - Html, CSS, JavaScript
  • - WCF

Please note Scan Computers is based in Horwich, Bolton and as such we would request applications from around the local area only.

In the first instance please forward a copy of your CV to apply@scan.co.uk, successful candidates will then be invited for an interview.



  • Date posted: 31/01/2014
  • Salary: £ negotiable based on experience
  • Contract term: Full time/Permanent
  • Location: Bolton, Lancashire

SMA Account Manager

This is an exciting opportunity to join our dynamic and expanding company. We’re looking for an experienced, motivated and driven team player to work in the Scan Managed Accounts (SMA) division, selling a wide range of IT products to existing clients as well as generate new business.

Job Description

Key Responsibilities

  • - Responsible for maintaining, strengthening and growing both current and new client relationships
  • - Manage a portfolio of diverse clients including pricing, stock availability and business optimization
  • - Develop client relationships over the phone and via email
  • - Conduct quarterly account reviews with all clients and execute on actions / opportunities
  • - Build proposals and quotes
  • - Support the SMA Team where necessary
  • - Achieve strong customer engagement
  • - Occasional cold calling
  • - Manage and enforce best practice account management discipline
  • - Increase product knowledge through personal research and ongoing internal training

Skills and Experience

  • - Experience in building and developing a diverse client base, selling IT or IT related products
  • - Must be comfortable interacting and engaging with high value customers
  • - Ability to handle multiple projects and prioritise in a fast-paced environment
  • - Ability to identify opportunities and grow revenues
  • - Proactive, energetic and solution focused with an interest in the IT and Technology Industry
  • - High quality and professional communication skills
  • - Self-starter with strong prospecting ability
  • - High levels of effort, commitment and drive
  • - Ability to work well alone and as part of a team

Please note Scan Computers is based in Horwich, Bolton and as such we would request applications from around the local area only.

In the first instance please forward a copy of your CV to Gemma Kinsella on gemma@scan.co.uk, successful candidates will then be invited for an interview.



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