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Sales Live Chat
Sales
Competitive / Negotiable
Full Time
This is an exciting opportunity to join our dynamic and expanding company. We’re looking for an experienced, motivated and driven team player to work in the Sales Live Chat team within the Sales Division, selling a wide range of IT products to existing clients as well as generate new business.
General
Hours
Monday to Friday, 09:00 – 17:30 with 1 hour for lunch, Weekend on a rota basis.
Location
Scan Computers International Ltd, Enterprise Park, Middlebrook, Horwich, Bolton, BL6 6PE. Also some remote working when required.
Key Responsibilities
- Responsible for maintaining our Live Chat sales division; processing incoming orders, strengthening and growing both current and new client relationships Managing clients including pricing, stock availability.
- Identify new sales opportunities for our acquisitions team Satisfy customers’ needs and requests, responding to queries within a timely manner to deliver a positive customer experience.
- Achievement of sales targets
- Establish budgets to build proposals and quotes
- Have an understanding of the daily operation and keep clients updated
- Meet customer, team and company deadlines
- Increase product knowledge through personal research and ongoing internal training
Skills and Experience;
- Previous sales experience required, ideally in the IT industry. A high level of customer service skill required, a candidate must be comfortable interacting and engaging with all customers.
- Ability to prioritise in a fast-paced environment.
- Must be comfortable interacting and engaging with all customers
- Proactive, energetic and solution focused with an interest in the IT and Technology Industry.
- High quality and professional communication skills.
- Business acumen with a problem solving attitude
- Ability to work well as part of a growing team.
The Package
As the successful advisor, you will receive an attractive package that will consist of:
- Competitive salary, based on Monday to Friday 37.5-hour week
- Overtime opportunity working Saturday and Sunday on a rota basis
- Wellbeing Plan – facilitated by Changing Minds UK
- Pro-fit – Nutritional advice, promoting healthy lifestyle and fitness
- Employee Discount
- Ongoing training programme
- Pension Scheme with flexible contributions
- Appraisal and Personal Development Plan
Does this sound like you? If so submit your CV to [email protected]
Our work culture
At Scan we believe in a philosophy that allows everybody to find peace in mind and body which leads to a good work life balance and in turn financial security. Our recipe to happy growth is to feel good on the outside, feel good on the inside and career development.
We have partnered with Changing Minds to help develop individual psychological well being. There psychiatrists are on hand to give advice on many topics, such as self care, sleep, stress, anxiety and more from our dedicated private consultation room.
A strong mind go’s well with a strong body. Working at Scan will give you access to our personal training program through Pro-Fit. This is great for getting into shape, nutrition advice and group HIIT sessions.
Scan recognises that job satisfaction doesn’t come without career development. Expect to get annual appraisals and one-to-one sessions from us to ensure you feel secure in your position and what you need to do to take the next steps.