Why Buy A Guitar From Scan
It doesn’t matter what the value of the guitar, if you buy it from us we take extra steps to ensure you are completely satisfied with your instrument. Each guitar goes through a 22 step professional guitar set up process to make sure your new instrument sounds as the manufacturer intended it to play.
This means that your guitar may take an extra day to deliver, just so we can get these checks done. You’ll receive email updates once your guitar is ready for despatch.
We hope you feel it’s worth the extra time and patience we spend on your instrument.
The Scan Difference
Every guitar, no matter the price, gets a 22 point professional setup before dispatch and a personal video walkthrough from our technicians.
- Check & adjust the truss rod
- Check & adjust the nut height
- Check the nut slots
- Check & adjust the saddle height
- Check the frets for any issues
- Check for buzz on open strings
- We play a few extreme bends
- We play a few scales and chords
- We stretch the strings and re-tune the guitar
- Check the intonation
- Test on-board electronics if available
- Test on-board tuner if available
- Check the pots and switches
- Check the pickup height
- Check any push/pull pots
- Check the jack plug connection
- Check the strap button
- Check the machine head operations
- Check the tremolo arm if available
- We polish the body
- We polish the neck and headstock
- Ensure all included accessories are present
The Guitar Technicians
From beginner to player to megastar, a well set up guitar just makes it all so much easier. The Guitar is a physical instrument. You have to ‘make’ the notes with your hands rather than just push a key on a keyboard, so anything that makes that job easier is very welcome.
Our FREE 22 point set up is there to ensure you have the best possible start with your instrument, allowing you to focus on what you want to play, rather than struggling to play an instrument that is actively making the job harder.
Stu Merry
Guitar Department HeadStuart is a music industry stalwart and has worked in all areas of music retail including in stores, as a rep and running his own distribution business. He is a skilled guitar technician with many years experience with both Acoustic and Electric guitars, and indeed is responsible for all the guitar set-ups here at Scan. He is a tone nerd and is adept with combinations of guitars and amplifiers, most of which he has owned at one stage or another. His speciality area is effects pedals, and he has played in many bands over the years, most of which involved heavy rock music.
- Guitar Set-ups
- Guitar Amplifiers
- Guitar Pedals and Effects
- Guitar Production
Steve Haslam
Guitar Technician/CraftsmanSteve is a long serving member of the music retail industry. He has worked for various big music stores as a guitar technician and indeed ran his own store in the North of England for many years. He has also toured with his recording band Troyen, with whom he has recorded and played on several albums. His favourite genre of music leans more to American hard rock and A.O.R which led him to work with the likes of Andy Timmons and George Lynch to name but a few. He also has a very large collection of guitars, which some people would say is bordering on an obsession.
- Guitar Set-ups
- Guitar Maintenance
- Guitar Software
- Just anything Guitar related
