Vizrt TriCaster Mini S Standard Support
Scan code: LN164059
Manufacturer code: SSTATCMINISYR2
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Vizrt - 'TriCaster Mini S Standard Support'
Superior Support as StandardThis robust support package renewal for TriCaster Mini S Perpetual licences offers guaranteed product updates as soon as they are released. This is included with any active subscription and for the first year on perpetual licences.
Support Services
| Support Contact Point | Webform |
|---|---|
| Vizrt Community Portal |
| Support Contact | 24/7 Portal | * |
|---|---|
| 24/7 Live Chat | * |
| Support Commitments | Response Time (Critical) | < 4 Hours* |
|---|---|
| Response Time (High) | < 8 Hours* |
| Response Time (Normal) | < 24 Hours* |
| Support & Maintenance | Licensing & Software Updates |
|---|---|
| Viz University | |
| Remote System Support | |
| Submit Feature Ideas |
| Global Support Knowledge | Self-Service Knowledge Base |
|---|---|
| Vizrt Community Forums |
| 3rd Line Technical | Availability | 8*5 |
|---|
| Proactive Support | Live System DevOps (Flowics Subscription) |
|---|
* Support case handling might be limited for software running on non-certified hardware.
Vizrt TriCaster Mini S Standard Support
![Vizrt TriCaster Mini S Standard Support]()