Scan code: LN114194 Manufacturer code: V2962-k

Draytek Vigor 2962 Dual-WAN High Performance Router/Firewall

Draytek V2962-K Vigor 2.5Gb Dual-WAN Load Balancing Router, Firewall, VPN, 6 Gigabit RJ-45 LAN Ports, USB2.0/3.0 Ports

Thumbnail 1 : Draytek Vigor 2962 Dual-WAN High Performance Router/Firewall Thumbnail 2 : Draytek Vigor 2962 Dual-WAN High Performance Router/Firewall Thumbnail 3 : Draytek Vigor 2962 Dual-WAN High Performance Router/Firewall
Scan code: LN114194 Manufacturer code: V2962-k
£379.99Item currently awaiting an ETA
Pre order
From £18.24 / month (APR 14.9%)
Monthly Payment: £34.12
Instalment Rate: 14.9% p.a. (fixed)
Cost of purchase: £379.99
Total inc. interest: £409.34
Monthly Payment: £18.24
Instalment Rate: 14.9% p.a. (fixed)
Cost of purchase: £379.99
Total inc. interest: £437.73
If you are approved for a credit limit with PayPal Credit and use it for future purchases, the APR for those purchases won't be more than 21.9% and may be even lower.

Representative Example:

Purchase Rate: 21.9% p.a. (variable)

Representative: 21.9% APR (variable)

Assumed Credit Limit: £1,200

Subject to status. Terms and Conditions apply.
With a 10% deposit from just £9.49 / month (APR 15.9%)
Delivery Options
  • By DPD to your specified address. | £5.48 Receive SMS with one-hour delivery window Weekend, timed and European delivery options are available at checkout

    Have your parcel delivered by DPD to your specified address. Receive SMS with one-hour delivery window

    Weekend, timed and European delivery options are available at checkout
  • Collect instore Collect from our Bolton store, BL6 6PE | Free

    Order online, collect from our Bolton store (25-28 Enterprise Park, Middlebrook, Horwich, Bolton, BL6 6PE)

  • UPS and DPD Pickup Pickup from local convenience store | £4.79

    Collect your parcel from your newsagents, petrol stations and convenience stores

  • SCANPROTECT Protect against installation damage for 28 days. More info

    ScanProtect is an enhanced warranty specifically designed and offered by Scan to reduce the risk of any mishap or damage to components during installation.

    Our aim with ScanProtect is to encourage our customers to upgrade or build their own PC confidently. For a small additional fee our customers are provided with complete peace of mind.

Product Overview

2.5Gb Ethernet Dual-WAN Firewall Router & VPN Concentrator

The Vigor 2962 is a Dual-Ethernet WAN router featuring VPN, advanced routing, firewall, content filtering, bandwidth management and more. It offers high throughput with Load Balancing and Failover connectivity, suitable for handling Fibre to the Premises (FTTP), Gigabit and above Internet connections.
Offering up to 2.2Gbps single or dual-WAN of throughput, all with Content Filtering, Quality of Service and Bandwidth Management features enabled.

Flexible LAN/WAN Ports

The Vigor 2962 router provides a multitude of Ethernet port connection types for either Internet or LAN usage, with options for 2.5 Gigabit Ethernet, Gigabit SFP and Gigabit Ethernet connections.
Because 2.5Gb Ethernet & SFP may be used for either LAN or WAN, you can select either to operate as LAN ports, using the neighbouring Gigabit Ethernet ports for Internet connectivity instead.
This allows you to connect the Vigor 2962 across Fibre, or connect up devices with higher than gigabit throughput, such as Network Attached Storage, a Server, or a wireless access point

Ideal VPN router for SMB

Virtual Private Networking (or VPN) is a feature central to most DrayTek routers. VPNs can be used to link branch and remote offices to the head office. As well as linking mobile teleworkers or people working from home in to the office network.
The Vigor 2962 features 900 Mbps IPsec VPN throughput and 200 concurrently active IPsec VPN connections, making it an ideal VPN router for any application.
With support for all major VPN protocols it can connect to VPN services, link up remote offices, home workers and teleworkers. Connects to DrayTek and other manufacturers routers, with IPsec IKEv1 & IKE2, IPsec EAP and IPsec XAuth authentication. Along with DrayTek's SSL VPN which is ideal for Dial-In remote teleworker VPNs, L2TP (over IPsec) and OpenVPN.
Manage Dial-In teleworker user authentication through the router's web UI with usernames and passwords, or use mOTP 2-factor authentication for IPsec, SSL VPN and L2TP Teleworker VPN connections. Alternatively, you can manage user authentication from your network servers, with support for RADIUS, TACACS+ and Active Directory (LDAP) authentication.

Connecting Remote Sites with LAN to LAN VPN

Create up to 200 fast and secure IPsec VPN tunnels concurrently with the Vigor 2962, an ideal router to connect up multiple sites and home offices.

Connect VPNs from behind NAT with DrayTek's VPN Matcher

Connecting a VPN between two locations normally requires that one or both sides is accessible directly from the Internet. This can sometimes work from behind another router if the VPN is passed through NAT (Network Address Translation). But when one or both sides are using connections like Mobile Broadband (4G/LTE), or are behind Carrier-Grade NAT, it may become impossible to connect to connect a VPN.
With DrayTek's VPN Matcher service, DrayTek routers connected through NAT, be it CG-NAT or 4G/LTE, can connect LAN-to-LAN VPN tunnels where otherwise they could not. Dial-In Teleworkers can also connect to a router behind NAT with the DrayTek SmartVPN client.

DrayTek SSL VPN for Dial-In Teleworkers & LAN to LAN

DrayTek's SSL VPN uses SSL / TLS to securely transport VPN traffic, the same encryption used for HTTPS and protecting important Internet traffic such as online banking.
Up to 50 remote workers can connect at once to the DrayTek Vigor 2962 via SSL VPN. Use the free DrayTek SmartVPN app to connect, with versions available desktop computers (Windows & macOS) and mobile devices (Apple iOS and Android).

Manage Multiple Networks

With 2 dedicated LAN ports and 3 flexible LAN/WAN ports, the Vigor 2962 can connect up to 5 devices directly with a single Ethernet WAN, or 4 devices with dual WAN configurations.
With Multiple LAN subnets and VLANs, the Vigor 2962 can manage up to 20 separate networks. For instance, an internal network with a separate network for Guests to use, completely separate from the private network. Or providing Netork and Internet access for multiple offices in the same building. Each network with its own Content Filtering, Firewall, Quality of Service and Route Policy applied.
The router has full support for 802.1Q VLAN tagging, so that these subnets can be passed to other devices that support VLAN tags.

Designed for Central Management

Manage the Vigor 2962 and other DrayTek routers, wireless access points and switches through DrayTek's central management platform; VigorACS.
With VigorACS, you have full network visibility, control and reporting available, scaling from one site to hundreds or thousands of sites. It's ideal for Dealers and Systems Integrators to manage customer devices, or for any user that wants oversight of their DrayTek devices across multiple sites.
VigorACS provides remote management to the same level as managing locally, and adds some additional capabilities such as scheduled bulk firmware upgrades, VPN and AP profile management across sites, as well as automated alarms for issues on remote sites, such as an Internet connection droppings.

Robust & Comprehensive IPv4 / IPv6 Firewall

DrayTek's Vigor routers take security seriously with a comprehensive Firewall and Content Filter system. Protect against IP-based attacks, unauthorised remote access and denial of service (DoS) attacks with the Firewall.
Object-based management makes it easier to manage the Firewall to suit homes and small office environments with IP and MAC filtering objects and the capability of adding objects into groups to apply filtering. Content Filtering can be applied the same way, with options to apply Firewall & Content Filtering to specified groups or networks, such as a guest network. Filtering can be scheduled to allow or disallow access to websites during selected times of day.
Both IPv4 and IPv6 are supported by the router's firewall with a Dual-Stack IPv4/IPv6 implementation, which allows the router to apply the object-based Firewall, Content Filtering and VLANs to both network types simultaneously.

Web Content Filtering with DNS Filter

Control access to web content with the Vigor 2962, which allows you to restrict web access and block downloads, with options to set up blacklists (allow all but these) or whitelists (allow only these), to restrict access to wasteful or harmful content on the Internet. Set up restrictions per user, universally or per PC, with extensive scheduling options.
Filtering of encrypted websites using HTTPS and SSL is also possible, where URLs are more difficult to block because they are encrypted.
Category-based web filtering of the Internet, allows you to select tick-boxes such as 'gambling', 'adult sites' etc., This is enabled with the GlobalView service is updated continuously as web sites are added and changed, for instance if a web-site is compromised and infected with Malware, it would be re-categorised as malicious rapidly and automatically. GlobalView is enabled with an annual subscription and a free 30-day trial is included with each new router.

DrayDDNS - DrayTek Dynamic DNS Address

Each new DrayTek router can access a free Dynamic DNS address from DrayDDNS. With this, you can link the router's IP address "" hostname that's easily remembered, such as "".
When the Internet connection's IP is changed, or if the router switches Internet connection, this dynamic DNS address is updated automatically. Because the DrayDDNS hostname will always link to your router, it's easy to locate the router when an IP change occurs or connections switch over to a backup. This allows you to connect to the router's remote management, or enables remote users to connect to the router's VPN, without requiring a static IP address.
In addition, the DrayDDNS hostname can be securely authenticated over HTTPS, with automated certificate generation and renewal through LetsEncrypt. This provides the router with a trusted SSL/TLS certificate for remote management web access, or VPN connections.

High Availability - Hardware Failover

To ensure constant uptime regardless of conditions, the Vigor 2962 can implement High Availability (HA), using a primary and secondary router to provide a router backup solution to your network.
Should the primary router go offline for any reason, the backup router will take over the Internet and VPN connections, to continue providing connectivity without manual intervention. Removing the risk of a single point of failure within the network design.

Manage Guest WiFi with Hotspot Web Portal

Provide Guest Wireless access to customers easily with DrayTek's Hotspot Web Portal features. A captive portal system that's fully customisable and can be applied to the router's LAN interfaces and VLANs, ideal for use with wireless access points as well as the router's own wireless.
Users can be authenticated by PIN with SMS, Email or Printer options. There are extensive options for external authentication, through Google/Facebook or with external captive portal services such as Purple WiFi using standard RADIUS authentication.
When users connect to a DrayTek network with Hotspot Web Portal enabled, they are presented with your company's usage information and branding. Access to selected websites and services can be allowed with a Walled Garden / Whitelist. To gain access to the Internet, depending on how you've configured the Web Portal profile, users can simply click-through, authenticate with Google/Facebook. Or with a PIN generated by an operator / printer on site, or by sending an SMS or E-Mail to the user.

Quality of Service & Bandwidth Control

Latency-sensitive applications can be prioritised by the router with Quality of Service.
App QoS makes it significantly easier to set up Quality of Service, just select the services or applications that you want to prioritise, such as Skype or Zoom.
With 4 queues, you can give priority to servers & PCs (IP address), VoIP & DNS protocols, or with packet tags used by IP phones (802.1p and DSCP).
Auto Voice VLAN gives priority to VoIP calls going through the router with manual configuration being required.
Use Bandwidth Limit to control speeds for selected clients, groups of IPs or VLANs. This bandwidth limit can be individual or shared between a group, for instannce limiting a Guest network to 30mbps bandwidth total.

Central AP & Switch Management

The Vigor 2962 manages large networks of DrayTek VigorAP access points and VigorSwitch switches connected to it. This enables you to centrally control, manage and administer multiple AP & Switch devices installed around your building/campus from just the one router.


• Dual-WAN, 2.5 Gigabit, Ethernet & SFP WAN Router
• Load Balancing & Failover with Route Policy for advanced routing management
• Up to 2.2Gbps Total Throughput for single or multi-WAN configurations
• Manage larger networks with 300k sessions, BGP & OSPF
• Up to 900Mbps IPsec VPN Throughput
• 200 LAN-to-LAN & Remote Teleworker VPN Tunnels
• 50 DrayTek SSL VPN or OpenVPN Tunnels
• Flexible port configuration, up to 5 LAN ports with 2.5GbE, SFP & RJ-45 Gigabit Ports
• 20 LAN Subnets with VLANs (Port-based / 802.1q)
• SPI Firewall and Content Filtering
• Optional VigorCare Available
• Can be centrally Managed by VigorACS
Networking, Connectivity & Ports
Model V2962-K
Form-Factor Desktop
Device Type Router
Compatible Internet Connections
  • 3G via Compatible USB Modems
  • 4G via Compatible USB Modems
  • 4G/LTE
Network Connectivity 10/100/1000/2500
Network Ports  
Other Connectors
  • 1 x USB 2.0
  • 1 x USB 3.0
USB Applications  
Wired Protocols  
Total LAN Connections 4
Total WAN Connections 2
64 Bytes L3 Forwarding Performance  
512+ Bytes L3 Forwarding Performance Unknown
Wireless Speed N/A
Wireless Protocols N/A
Wireless Band  
Operation Channel  
Wireless Transmitter Power N/A
Core Features
Router/Modem Processor  
Internal RAM Memory  
Internal RAM Memory Type  
Internal Flash Memory  
LED Indicators  
OS Support  
Max. Power Consumption  
PSU Type Internal
Security & VPN
Security Protocols
  • 3DES
  • AES
  • DES
  • DHCP server/client
Firewall/NAT Yes
VPN Support
  • IPSec Pass-Through
  • L2TP Pass-Through
  • PPTP Pass-Through
Physical Specifications
Dimensions 273 x 45 x 170 mm (WxHxD)
Weight 1700 g
Additional Specifications
Note N/A
Additional Information
Scan Code LN114194
Model Number V2962-k
GTIN 4710484742001

Please note your statutory rights are not affected.

For further information regarding Scan's warranty procedure please see our terms and conditions

24 months
Return to base
DOA Period:
14 days
RTB Period:
24 months
Manufacturer Contact Details
0845 527 7864 9:00am-5:30pm Mon/Fri
Loading Please Wait

Please wait . . .

Draytek Vigor 2962 Dual-WAN High Performance Router/Firewall
Draytek Vigor 2962 Dual-WAN High Performance Router/Firewall