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How long is the warranty on a 3xs system?

The warranty depends on the system purchased.

Scan Value System

From January 2013 onwards are covered by a 2 year warranty.

  • In year 1 the warranty is Collect and Return, so we cover all parts, labour and carriage to and from Scan.
  • In year 2 the warranty is Return to Base, so we cover parts and labour only.

Scan 3XS desktop PC, workstations and servers

From December 2013 onwards are covered by a 3 year warranty.

  • Year 1 is an Onsite Warranty that covers parts, labour and an onsite engineer visit or carriage if the system has to be returned to Scan for repair.
  • Years 2 and 3 of the warranty are Return to Base, so we cover parts and labour only.

Scan 3XS laptops

All Scan 3XS laptops have a 2 year warranty.

  • In year 1 the warranty is Collect and Return, so we cover all parts, labour and carriage to and from Scan.
  • In year 2 the warranty is Return to Base, which covers all components except the screen and battery.

Scan 3XS overclocked bundles

All Scan 3XS overclocked bundles are covered by a 3 year Return to Base warranty. This means that we cover parts and labour for the motherboard, RAM and CPU cooler provided in the bundle during this time.

Scan Value bundles

All Scan Value bundles are covered by a 2 year Return to Base warranty. This means that we cover parts and labour for the motherboard, RAM and CPU cooler provided in the bundle during this time.

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