The evolution of cloud technology

Cloud desktop technology has evolved to allow the virtualisation of even the most complex line of business 3D graphical applications. Using NVIDIA GRID technology, in combination with the latest M4 UCS C240 severs from Cisco, an all-flash storage array from NetApp and delivered with Citrix HDX 3D Pro; the platform provides flexible access to virtualised CPU (Intel Xeon v4 2.6GHz / 3.5GHz Turbo) and GPU (Tesla M60) compute power designed to deliver your application demands in the most efficient way. As different applications have different resource requirements (CPU, memory, storage, GPU), the virtualised environment ensures fully optimised resources are used to give an equivalent if not better performance as seen on a physical workstation.

Furthermore, as the 3XS Cloud Workstation, is a fully managed platform you can be connected securely via your own network, or the internet to any user in the world. The applications are running right next to the data, meaning massive performance benefits and the application is viewed by any device, anywhere with extraordinary results even on smaller connection types – for example mobile phone data connections.

Hypervisor

The Hypervisor technology allocates hardware resources to individual computers known as Virtual Machines

The managed service

All our 3XS Cloud Workstation offerings come with a high degree of support for the solution, and a focus on continual improvement of the service. If you opt for the 3XS Cloud rental or dedicated hosted solutions, then the maintenance of the platform is completely taken care of, however, if your business requires the on-premise solution, then you have the choice of what levels of service you require. Even if your company has technical staff aligned to network management, our managed service could still offer the following benefits:

Framework

ITIL v3 framework and methodology to provide a common approach to the management of the end to end solution.

Support

Single point of contract 24/7/365 service desk providing enhanced customer support experience

Service

Single SLA for the service

Network Operations

Proactive 24x7x365 monitoring of the service from our Network Operation Centre

Updates

Platform management including patch management & software upgrades

Recovery

Reduced complexity to Consolidate Disaster Recovery (DR) and Business Continuity (BCP)

Cost Efficient

Reduction in IT staffing costs through centralised administration and management resulting in improved efficiency and lower costs

Continuous Improvement of the Platform

Service Design (Definition)

  • Technical / Commercial Guidelines
  • Architecture
  • Standards
  • Requirements Capture
  • Solution Sign Off
  • Implementation Approach

Design Architecture / Standards

  • Technical Pre-Sales
  • Design Validation
  • Service Design

Service Transition (Implementation)

  • Implementation Approach
  • Architecture
  • Standards
  • Requirements Capture
  • Solution Sign Off
  • Implementation Approach

Transition Delivery / Implementation

  • Project Management (Prince 2)
  • ITIL v3 Service Delivery
  • Service Validation

Service Operation (BAU)

  • Technical / Commercial Guidelines
  • Architecture
  • Standards
  • Requirements Capture
  • Solution Sign Off
  • Implementation Approach

Operation Management / Support

  • Service Desk
  • SLA Management
  • Vendor Management
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