Visitors from the European Economic Area (EEA)
If you are visiting our website from the EEA or another country where the Data (Use and Access) Act 2025 does not apply, all non-essential cookies (including analytics and functional cookies) will only be used after you provide consent.
Your cookie experience may therefore differ slightly from UK visitors, and consent will be requested for every category except those that are strictly necessary.
1. What are cookies?
Cookies are small data files that websites store on your device (computer, tablet, or phone). They help websites work efficiently and provide information to the site owner. Similar technologies - such as local storage, tags, and pixels - are also used and are collectively referred to as "cookies" in this policy.
2. How we use cookies
We use cookies to:
- make our website function correctly and securely;
- remember your preferences and improve your shopping experience;
- understand, in aggregate, how visitors use our website; and
- deliver relevant content and advertising.
Some cookies require your consent before they are set. Others may be used without consent where the law allows this - for example, where they are essential for providing a service you request, or for aggregate statistical or appearance/functionality purposes permitted under the Data (Use and Access) Act 2025.
You can change your cookie choices or object to our use of cookies at any time by updating your cookie settings.
3. Legal basis
Our use of cookies is governed by:
- the Privacy and Electronic Communications Regulations (PECR);
- the UK GDPR; and
- the Data (Use and Access) Act 2025, which introduced new exceptions for certain cookies used solely for statistical or appearance/functionality purposes.
4. Types of cookies we use
Essential cookies
These are required for our website to work properly. They enable functions such as adding items to your basket, logging into your account, remembering privacy choices, processing payments, and preventing fraud. These cookies are exempt from consent under PECR.
Functional cookies (Appearance & Functionality exception)
Functional cookies help us remember your preferences and customise how the site appears - for example, recently viewed products or dismissing pop-ups you’ve already seen.
These may be used without consent under the appearance and functionality exception, but you can object at any time in the cookie settings.
Performance & Analytics cookies (Statistical exception)
These collect aggregated, anonymised data about how visitors use our website - such as which pages are visited most often or how users navigate between them.
We use this information to improve the site and may run limited A/B tests to compare versions of pages.
These cookies operate under the statistical purposes exception in PECR, meaning we may use them without consent if the data is used only in aggregate and never for profiling or advertising.
You can object to their use at any time.
Personalisation cookies (Consent required)
Personalisation cookies remember your individual choices and browsing behaviour so we can recommend products or show content more relevant to you.
Because they involve analysing individual usage, they require your consent.
Advertising cookies (Consent required)
Advertising cookies help us show adverts for products that may interest you, on our site and elsewhere online.
They may share limited information with advertising partners.
Disabling these cookies means you’ll still see adverts, but they may be less relevant.
These cookies are used only with your consent.
5. Managing cookies
You can:
- accept or reject optional cookies when the cookie banner appears;
- change or withdraw your choices at any time by updating your cookie settings; or
- block or delete cookies through your browser settings (see your browser’s Help section).
If you reject optional cookies, some features (such as saved preferences or analytics improvements) may not function fully.
6. Third-party cookies
Some cookies are set by third-party services we use for analytics or advertising (for example, Google Analytics).
We configure these services to use only aggregated data for statistical purposes and prevent them from using information for advertising unless you have given consent.
You can learn more about how Google handles data in Google's Privacy Policy.
7. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices.
If we introduce new cookies or purposes, we will update this page and, where required, ask for new consent.
8. Contact and further information
For details on how to contact us or our Data Protection Officer, please see our Privacy Policy, which explains how to reach us about privacy or data-protection matters.