Our website runs 24 hours a day, 365 days a year. Our Support Mindset and Commitment to you.
If you place queries via the website out of normal working hours, please be patient, a member of Scan will contact you in working hours.
| Call centre times | 3XS Support | Q-Collect | Scan store times | |
|---|---|---|---|---|
| Monday - Friday | 9am - 7:30pm | 9am - 10pm | 9am - 5pm | 9am - 5:30pm |
| Saturday | 10am - 4pm | 10am - 6pm | 10am - 4pm | 10am - 4pm |
| Sunday | 10am - 2pm | 10am - 4pm | Closed | Closed |
| Call centre times | 3XS Support | Q-Collect | Scan store times | |
|---|---|---|---|---|
| 23rd December | 9am - 7:30pm | 9am - 10pm | 9am - 5:30pm | 9am - 5:30pm |
| 24th December | 9am - 5:30pm | 9am - 5:30pm | 9am - 5:30pm | 9am - 5:30pm |
| 25th December | Closed | Closed | Closed | Closed |
| 26th December | Closed | Closed | Closed | Closed |
| 27th December | 10am - 4pm | 10am - 6pm | 10am - 4pm | 10am - 4pm |
| 28th December | 10am - 2pm | 10am - 2pm | Closed | Closed |
| 29th December | 9am - 7:30pm | 9am - 10pm | 9am - 5:30pm | 9am - 5:30pm |
| 30th December | 9am - 7:30pm | 9am - 10pm | 9am - 5:30pm | 9am - 5:30pm |
| 31st December | 9am - 5:30pm | 9am - 5:30pm | 9am - 5:30pm | 9am - 5:30pm |
| 1st January | Closed | Closed | Closed | Closed |
| 2nd January | 9am - 7:30pm | 9am - 10pm | 9am - 5:30pm | 9am - 5:30pm |
*Please note: we will be closed over Public & Bank Holidays