Black Friday Status

  • Last Updated: 01/12/2021 at 11:00
  • greenScan Status:

01/12/21 - Orders are shipping out on time with next-day services available. The Scan Cyber Monday sale will end at midnight on Thursday 2nd December.

29/11/21 - Orders are shipping out on time. Today we will be returning to our normal next day delivery service.

26/11/21 - Our Black Friday deals, limited-time Free Delivery and extended ScanProtect offers are live. Orders are currently being processed and are shipping out on time.

25/11/21 - Black Friday goes live at midnight from 26/11/21. In addition to hundreds of special offers we're also offering free delivery plus an extended ScanProtect offer.

FAQs

We've put together the most asked questions around Black Friday. Please have a read though these before contacting our customer services team.

When will my Black Friday order be delivered?

Due to huge increase in number of orders during the Black Friday period, deliveries within the mainland UK will take 1-4 working days. From Monday 29th November delivery returns to normal next day service

Do you have any special offers on delivery during Black Friday?

Orders over £50 placed from a non-business account between midnight on 26/11/2021 and midnight on 27/11/2021 will receive free delivery.

When will my Black Friday 3XS system arrive?

Due to the volume of orders, delivery is expected to take 15-20 days. The 3XS build team will be touch to confirm a precise delivery date, you can track the status of your 3XS order online.

Do you have any special offers on ScanProtect during Black Friday?

ScanProtect, our enhanced warranty service protects against damage of products during installation. If you select Scan Protect during checkout the coverage period has been extended from the usual 28 days up until till 07/01/2022.

How can I check the status of my order?

The easiest way to track your order is online. All you need is your invoice number and postcode or email address used on your Scan account. This online tracking service is available 24x7 and is the quickest way to see the status of your order.

My product is on pre-order and is now showing in the Black Friday sale, will the price be honoured?

The price of any product featuring the Black Friday tag will be honoured.

I have seen an item but am worried if I buy the price will drop between now and Black Friday.

Rest assured you can buy at ease with our Black Friday price promise. Any product featured with the Black Friday tag will not be cheaper to buy at any time during our Black Friday and Cyber Monday sale period. If we do have to reduce a price within the period, then we will refund the difference to you.

What is the returns policy for the Black Friday sale?

Our extended returns policy is in place from 15th November 2021. Any product bought from Scan after this date and unopened can be returned to us for a refund up until 7th January 2022. If you have opened your product then you will need to contact our returns team to discuss which options are available.

I placed my order a few weeks back (less than 14 days), will the difference be honoured?

We will always do our best to offer the best deal for your product, please allow our team to investigate and come back to you.

I placed my order a while back (over 20 days) can you honour the Black Friday price?

Unfortunately, as your order was placed outside of our Black Friday promotional period we will be unable to honour the price difference on this occasion.