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Manufacturer Contact Details
"Please be aware any warranty offered in excess of 12 months is at the manufacturer's discretion and maybe subject to change without notice."
We recommend that you retain your retail packaging within the first 28 days of purchase.
Subject to 2 years manufacturer's warranty, direct with Scan who will then send all faulty units to Dune-HD Germany for repair unless DOA status.
If the product has been modified by adding some/any external software modules. Or the customer attempts any effort to modify, decompile the firmware or any of reverse engineering was done, the warranty will be declined/void by Dune-HD!
This Warranty does not cover any damage due to abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, serial number altered, defaced or removed; or has had the warranty seal on the system altered, defaced or removed, exposure to moisture, unauthorized modifications, alterations, or repairs, improper installation, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions.