Who we use
Scan takes every effort to supply each and every customer with a prompt and efficient delivery service and over the past 16 years our systems have evolved massively in line with our company's growth to ensure this happens.
All our parcels are delivered by DPD who have an exceptionally and consistently high success rate for our deliveries and problems are very rare. In recognition of this, we have great deal of faith in their ability to ensure our customers orders arrive on time and in excellent condition.
Our despatch system has been integrated with theirs, which now means that the whole process from the point of ordering to the point of delivery is streamlined and informative. By having such accurate and detailed information available to base any investigations on, we are able to quickly and effectively resolve any queries. Isolated problems here and there are an unavoidable consequence for any company dealing with such high volumes of deliveries, we believe a company really shows its worth in the way it deals with issues that do arise. As they say, it's not so much the problem but the way you sort it that counts the most, and this sentiment very much reflects the Scan philosophy!
Our delivery options
Q Delivery allows you to choose when you want your order delivered. These are the delivery service bookings which are now available for you to select at the point of ordering:
- Standard from 8am onwards working day delivery (Requested Delivery Date)
- Pre 10.00am working day delivery (Requested Delivery Date)
- Pre 12pm working day delivery (Requested Delivery Date)
- Saturday All day delivery (Requested Delivery Date)
When you've placed your order, please check your emails and SMS for further confirmations. Once we have confirmed despatch please make arrangements to be available for the delivery to prevent delays. We will always aim to meet your Delivery Date but this is dependant on successful authorization of payment and stock availability. In the rare event of a delay, we will contact you by email and SMS before your Delivery Date.
The price for each delivery service is calculated based on the weight and volume of the items you have ordered, and will be displayed as a list of options at the point of ordering. You then have the option to view each service type and select the one you require.
Delivery Charges
UK Mainland - Next Day Service
| |
Mon - Fri |
Sat |
| |
All Day |
Pre 12pm |
Pre 10am |
All Day |
Express Pack (upto 5kg limited to two products)
** Maximum dimension
500mm(L) x 375mm(W) x 100mm(H)
|
£4.99 (inc vat)
£4.16 (ex vat) |
£7.19 (inc vat)
£5.99 (ex vat) |
£16.19 (inc vat)
£13.49 (ex vat) |
£7.79 (inc vat)
£6.49 (ex vat) |
1 Parcel (upto 30kg)
** Maximum dimension
610mm(L) x 540mm(W) x 470mm(H)
|
£10.98 (inc vat)
£9.15 (ex vat) |
£11.99 (inc vat)
£9.99 (ex vat) |
£26.99 (inc vat)
£22.49 (ex vat) |
£11.99 (inc vat)
£9.99 (ex vat) |
Price per parcel (1+)
|
£9.98 (inc vat)
£8.32 (ex vat) |
£10.99 (inc vat)
£9.16 (ex vat) |
£25.00 (inc vat)
£20.83 (ex vat) |
£10.19 (inc vat)
£8.49 (ex vat) |
Non UK Mainland - 2 Day Service
| |
Mon - Sat |
| |
Channel
Islands |
Eire |
Northern
Ireland |
Scottish
Highlands |
1 Parcel (upto 30kg)
** Maximum dimension
610mm(L) x 540mm(W) x 470mm(H) |
£15.59 (inc vat)
£12.99 (ex vat) |
£12.59 (inc vat)
£10.49 (ex vat) |
£13.19 (inc vat)
£10.99 (ex vat) |
£15.59 (inc vat)
£12.99 (ex vat) |
